Real-Time Group Availability Search Inside Sales & Catering Systems
MaximRMS announced the capability to link its e.FLEX revenue management system’s Group Availability Search functionality with Sales & Catering Systems, providing a real-time two-way interface between the two systems.
“Seamless, real-time group availability searches offer a vast improvement over difficult-to-manage, static “ceiling-based” or “lose it” group rate strategies that currently exist in Sales & Catering systems,” states Kathy Chandler, Director of Client Services at MaximRMS, “With this new functionality, salespeople enter a group’s criteria in the Sales and Catering System and moments later they receive e.FLEX group availability results on their screen.”
e.FLEX adds valuable price and displacement analysis capabilities and a more robust availability search tool for Group and Catering salespeople, with these added benefits:
- Includes forecasted transient revenue displacement considerations specific to the proposed stay pattern in availability searches, using a real-time interface to e.FLEX
- Provides guidance on pricing that allows salespeople to upsell customer-preferred dates during high demand periods, driven by displacement analysis in e.FLEX
- Accommodates customers with flexible dates, including specific day-of-week arrival patterns
- Enhanced functionality for display of group and catering availability search results, such as sorting, filtering, and convenient links to function space and sales diary views
- Real-time, two-way interface: e.FLEX receives intra-day tentative and definite bookings to ensure the most up-to-date availability
- Multi-property search functionality based on hotel criteria (resort, city, pool, beach, golf) is ideal for National Sales Offices and third-party vendors